AddressPioneer Bathrooms, 9 Dennis Lane, Stanmore, Middlesex, HA7 4JR
Q: Do you keep my card details?
No, we don't. Whether you order online or via a salesperson on the telephone, any credit/debit card details are only held for the duration of the purchase. We use payment processing facilities such as PayPal and SagePay to process the transaction. After the transaction has been completed, this sensitive information is deleted.
Q: How do I know I can trust your website?
Take a look in your browser address bar on your computer or phone - you should see a green padlock to indicate a secure, private connection has been established on every page you visit. This ensures that you are completely safe at all times, regardless of what page you are viewing on our website. Many other retailers do not implement site-wide HTTPS security, and these websites should be considered less safe.
Q: What if I was a victim of credit card fraud?
We employ a leading fraud-checking system to ensure that victims of credit/debit card fraud need not worry about fraudulent orders being placed on our website with their credentials. The DIY sector is notorious for these practices, due to high ticket items being available with a fast turnaround. On top of automatic checks from our payment processing company, we also manually fraud-check any high-risk order to ensure the rightful owner of the bank account is not being scammed.